Southwest Human Resource Agency

Southwest Human Resource Agency was paid $2.12M by Medicaid between Jan 2018 and Nov 2024, across 5 billing codes. Its largest line is A0425, Ground mileage, per statute mile — 40% of everything it billed.

33Billing provider infoSOUTHWEST HUMAN RESOURCE AGENCY
HENDERSON, TN 38340

33aNPI1124211354assigned 08/21/2007

33bProvider typeNon-emergency Medical Transport (VAN)

28Total paid$2.12M

24GClaims269,206

24DCodes billed5

24AFirst – last monthJan 2018 – Nov 2024

Compared with peers

Next to other Non-emergency Medical Transport (VAN) providers in Tennessee

Rank by total paid#16 of 160

Median peer was paid$80K

This provider vs. median27×

Peers share this provider's primary NPPES type and state. Size alone says nothing about billing quality: a big agency or a hospital system is expected to sit far above the median.

Box 24A · Dates of service

Paid by month

Paid that monthNov–Dec 2024: claims still arriving when the file was cut, so these months run low for every provider

By year, as a table

Year	Claims	Paid
2018	45,698	$496K
2019	44,757	$411K
2020	41,925	$353K
2021	36,923	$246K
2022	35,501	$241K
2023	35,199	$185K
2024incomplete	29,203	$186K

Box 24 · Service lines

What it billed for

Code	Service	Share	Claims	Bene. records	Paid
A0425	Ground mileage, per statute mile	40%	91,835	19,603	$857K
A0110	Non-emergency transportation and bus, intra or inter state carrier	27%	88,602	18,532	$581K
A0130	Non-emergency transportation: wheelchair van	16%	32,914	4,903	$332K
S5170	Home delivered meals, including preparation; per meal	15%	55,490	2,155	$325K
T1019	Help at home with bathing, dressing and eating, billed per 15 minutesPersonal care services, per 15 minutes, not for an inpatient or resident of a hospital, nursing facility, icf/mr or imd, part of the individualized plan of treatment (code may not be used to identify services provided by home health aide or certified nurse assistant)	1.0%	365	24	$22K

Claims and beneficiary counts add up across code × month rows, so one patient seen every month counts many times. Rows with fewer than 12 claims are suppressed by HHS, so small lines can be missing.

From NPPES

Who's on the registration

Authorized officialTURNER, DIANA (TRANSPORTATION DIRECTOR)