Behavioral
OIG excluded
True Family Services INC
True Family Services INC was paid $3.47M by Medicaid between Jan 2018 and Jul 2022, across 7 billing codes. Its largest line is H2011, Crisis intervention service, per 15 minutes — 92% of everything it billed.
33Billing provider infoTRUE FAMILY SERVICES INC
LAS VEGAS, NV 89101
LAS VEGAS, NV 89101
33aNPI1124308267assigned 08/21/2011
33bProvider typeMental Health Counselor
28Total paid$3.47M
24GClaims9,668
24DCodes billed7
24AFirst – last monthJan 2018 – Jul 2022
Compared with peers
Next to other Mental Health Counselor providers in Nevada
Rank by total paid#8 of 171
Median peer was paid$62K
This provider vs. median56×
Peers share this provider's primary NPPES type and state. Size alone says nothing about billing quality: a big agency or a hospital system is expected to sit far above the median.
Auditor's notes
Automated statistical signals. Not evidence of fraud — how these are computed.
OIG exclusionListed on the federal exclusion list (01/20/2025).
Box 24A · Dates of service
Paid by month
Paid that monthNov–Dec 2024: claims still arriving when the file was cut, so these months run low for every provider
By year, as a table
| Year | Claims | Paid | |
|---|---|---|---|
| 2018 | 2,656 | $734K | |
| 2019 | 1,717 | $551K | |
| 2020 | 1,771 | $743K | |
| 2021 | 1,767 | $825K | |
| 2022 | 1,757 | $620K |
Box 24 · Service lines
What it billed for
| Code | Service | Share | Claims | Bene. records | Paid |
|---|---|---|---|---|---|
| H2011 | Crisis intervention service, per 15 minutes | 92% | 7,361 | 1,945 | $3.19M |
| S9480 | Intensive outpatient psychiatric services, per diem | 6.4% | 1,603 | 219 | $222K |
| H2017 | Psychosocial rehabilitation, billed per 15 minutesPsychosocial rehabilitation services, per 15 minutes | 1.0% | 270 | 62 | $36K |
| H2014 | Skills training and development, per 15 minutes | <1% | 314 | 74 | $20K |
| H0031 | Mental health assessment, by non-physician | <1% | 44 | 44 | $7K |
| H0002 | Behavioral health screening to determine eligibility for admission to treatment program | <1% | 48 | 48 | $1K |
| 90853 | Group psychotherapy (other than of a multiple-family group) | <1% | 28 | 15 | $358.20 |
Claims and beneficiary counts add up across code × month rows, so one patient seen every month counts many times. Rows with fewer than 12 claims are suppressed by HHS, so small lines can be missing.
From NPPES
Who's on the registration
Authorized officialROBERTS, ANNEMARIE (OWNER)