Agency
Preferred Family Healthcare
Preferred Family Healthcare was paid $134.43M by Medicaid between Jan 2018 and Dec 2024, across 37 billing codes. Its largest line is T1040, Medicaid certified community behavioral health clinic services, per diem — 100% of everything it billed.
33Billing provider infoPREFERRED FAMILY HEALTHCARE
KIRKSVILLE, MO 63501
KIRKSVILLE, MO 63501
33aNPI1124560248assigned 11/07/2016
33bProvider typeCommunity/Behavioral Health Agency
28Total paid$134.43M
24GClaims1,499,284
24DCodes billed37
24AFirst – last monthJan 2018 – Dec 2024
Compared with peers
Next to other Community/Behavioral Health Agency providers in Missouri
Rank by total paid#10 of 82
Median peer was paid$3.75M
This provider vs. median36×
Peers share this provider's primary NPPES type and state. Size alone says nothing about billing quality: a big agency or a hospital system is expected to sit far above the median.
Auditor's notes
Automated statistical signals. Not evidence of fraud — how these are computed.
Entity ProliferationAuthorized official CONOVER, MARK controls 20+ related entities in our dataset. Read more
Box 24A · Dates of service
Paid by month
Paid that monthNov–Dec 2024: claims still arriving when the file was cut, so these months run low for every provider
By year, as a table
| Year | Claims | Paid | |
|---|---|---|---|
| 2018 | 264,364 | $13.50M | |
| 2019 | 196,593 | $12.81M | |
| 2020 | 171,030 | $14.52M | |
| 2021 | 202,888 | $15.25M | |
| 2022 | 214,997 | $19.69M | |
| 2023 | 237,812 | $29.69M | |
| 2024incomplete | 211,600 | $28.95M |
Box 24 · Service lines
What it billed for
| Code | Service | Share | Claims | Bene. records | Paid |
|---|---|---|---|---|---|
| T1040 | Medicaid certified community behavioral health clinic services, per diem | 100% | 592,307 | 138,404 | $133.76M |
| 90834 | Psychotherapy session, about 45 minutesPsychotherapy, 45 minutes with patient | <1% | 29,524 | 14,674 | $207K |
| 90837 | Psychotherapy session, about an hourPsychotherapy, 53 minutes with patient | <1% | 12,313 | 6,210 | $152K |
| 90832 | Psychotherapy session, about 30 minutesPsychotherapy, 30 minutes with patient | <1% | 18,668 | 10,320 | $121K |
| 99214 | Doctor's office visit, returning patient (more involved)Office or other outpatient visit for the evaluation and management of an established patient, moderate complexity | <1% | 13,892 | 12,515 | $98K |
| 99213 | Doctor's office visit, returning patient (routine)Office or other outpatient visit for the evaluation and management of an established patient, low complexity | <1% | 15,596 | 13,563 | $34K |
| 99215 | Doctor's office visit, returning patient (complex)Prolong outpt/office vis | <1% | 1,283 | 1,135 | $31K |
| 90791 | Psychiatric diagnostic evaluationPsychiatric diagnostic evaluation | <1% | 2,397 | 2,058 | $22K |
| 99212 | Office or other outpatient visit for the evaluation and management of an established patient, straightforward | <1% | 1,246 | 1,097 | $2K |
| 90847 | Family psychotherapy with the patient present, 50 minutes | <1% | 441 | 249 | $2K |
| 90853 | Group psychotherapy (other than of a multiple-family group) | <1% | 185 | 94 | $1K |
| 99205 | Prolong outpt/office vis | <1% | 44 | 41 | $329.70 |
25 more codes
| 99204 | Doctor's office visit, new patient (more involved) | <1% | 48 | $138.56 |
| 90846 | Family psychotherapy without the patient present, 50 minutes | <1% | 22 | $73.24 |
| H2017 | Psychosocial rehabilitation, billed per 15 minutes | 0% | 113,880 | $0.00 |
| H0005 | Alcohol and/or drug services; group counseling by a clinician | 0% | 103,213 | $0.00 |
| T1003 | Lpn/lvn services, up to 15 minutes | 0% | 7,187 | $0.00 |
| H0010 | Alcohol and/or drug services; sub-acute detoxification (residential addiction program inpatient) | 0% | 2,519 | $0.00 |
| H2015 | Community support for mental illness or disability, per 15 minutes | 0% | 51,416 | $0.00 |
| H0015 | Alcohol and/or drug services; intensive outpatient (treatment program that operates at least 3 hours/day and at least 3 days/week and is based on an individualized treatment plan), including assessment, counseling; crisis intervention, and activity therapies or education | 0% | 13,424 | $0.00 |
| H2010 | Comprehensive medication services, per 15 minutes | 0% | 9,290 | $0.00 |
| H0036 | Community psychiatric support and treatment, per 15 minutes | 0% | 244,058 | $0.00 |
| H0032 | Mental health service plan development by non-physician | 0% | 476 | $0.00 |
| H0037 | Community psychiatric supportive treatment program, per diem | 0% | 8,800 | $0.00 |
| 99203 | Doctor's office visit, new patient (routine) | 0% | 207 | $0.00 |
| H0040 | Assertive community treatment program, per diem | 0% | 2,808 | $0.00 |
| H2012 | Behavioral health day treatment, per hour | 0% | 63,786 | $0.00 |
| H0004 | Behavioral health counseling and therapy, per 15 minutes | 0% | 71,237 | $0.00 |
| H0002 | Behavioral health screening to determine eligibility for admission to treatment program | 0% | 11,344 | $0.00 |
| H2036 | Alcohol and/or other drug treatment program, per diem | 0% | 17,770 | $0.00 |
| T1002 | Rn services, up to 15 minutes | 0% | 5,442 | $0.00 |
| H0038 | Self-help/peer services, per 15 minutes | 0% | 15,893 | $0.00 |
| H0025 | Behavioral health prevention education service (delivery of services with target population to affect knowledge, attitude and/or behavior) | 0% | 67,213 | $0.00 |
| 90792 | Psychiatric diagnostic evaluation with medical services | 0% | 270 | $0.00 |
| H0001 | Alcohol and/or drug assessment | 0% | 902 | $0.00 |
| 99202 | Office or other outpatient visit for the evaluation and management of a new patient, straightforward | 0% | 20 | $0.00 |
| T1006 | Alcohol and/or substance abuse services, family/couple counseling | 0% | 163 | $0.00 |
Claims and beneficiary counts add up across code × month rows, so one patient seen every month counts many times. Rows with fewer than 12 claims are suppressed by HHS, so small lines can be missing.
From NPPES
Who's on the registration
Authorized officialCONOVER, MARK (CRO)
Matched on the authorized-official name exactly as entered in NPPES. A common name can match unrelated people.