Agency
Access Family Services
Access Family Services was paid $504K by Medicaid between Jan 2018 and Sep 2020, across 7 billing codes. Its largest line is 90837, psychotherapy session, about an hour — 78% of everything it billed.
33Billing provider infoACCESS FAMILY SERVICES
CHARLOTTE, NC 28217
CHARLOTTE, NC 28217
33aNPI1154449270assigned 03/27/2007
33bProvider typeCommunity/Behavioral Health Agency
28Total paid$504K
24GClaims4,739
24DCodes billed7
24AFirst – last monthJan 2018 – Sep 2020
Compared with peers
Next to other Community/Behavioral Health Agency providers in North Carolina
Rank by total paid#498 of 856
Median peer was paid$908K
This provider vs. median0.6×
Peers share this provider's primary NPPES type and state. Size alone says nothing about billing quality: a big agency or a hospital system is expected to sit far above the median.
Box 24A · Dates of service
Paid by month
Paid that monthNov–Dec 2024: claims still arriving when the file was cut, so these months run low for every provider
By year, as a table
| Year | Claims | Paid | |
|---|---|---|---|
| 2018 | 2,501 | $278K | |
| 2019 | 1,400 | $148K | |
| 2020 | 838 | $78K |
Box 24 · Service lines
What it billed for
| Code | Service | Share | Claims | Bene. records | Paid |
|---|---|---|---|---|---|
| 90837 | Psychotherapy session, about an hourPsychotherapy, 53 minutes with patient | 78% | 3,625 | 1,581 | $393K |
| 90847 | Family psychotherapy with the patient present, 50 minutes | 12% | 607 | 404 | $63K |
| 90791 | Psychiatric diagnostic evaluationPsychiatric diagnostic evaluation | 6.3% | 205 | 195 | $32K |
| 90834 | Psychotherapy session, about 45 minutesPsychotherapy, 45 minutes with patient | 2.7% | 204 | 109 | $13K |
| 99366 | <1% | 57 | 42 | $2K | |
| 90832 | Psychotherapy session, about 30 minutesPsychotherapy, 30 minutes with patient | <1% | 25 | 13 | $932.50 |
| H2011 | Crisis intervention service, per 15 minutes | <1% | 16 | 15 | $373.20 |
Claims and beneficiary counts add up across code × month rows, so one patient seen every month counts many times. Rows with fewer than 12 claims are suppressed by HHS, so small lines can be missing.
From NPPES
Who's on the registration
Authorized officialPENA, REBECCA (BILLING COORDINATOR)
| Provider | Location | Paid |
|---|---|---|
| Access Family Services, INC | Charlotte, NC | $1.60M |
Matched on the authorized-official name exactly as entered in NPPES. A common name can match unrelated people.