Agency
Crossroads Health
Crossroads Health was paid $14.81M by Medicaid between Jan 2018 and Dec 2024, across 27 billing codes. Its largest line is H2019, therapeutic behavioral services, billed per 15 minutes — 43% of everything it billed.
33Billing provider infoCROSSROADS HEALTH
MENTOR, OH 44060
MENTOR, OH 44060
33aNPI1154680627assigned 05/03/2012
33bProvider typeCommunity/Behavioral Health Agency
28Total paid$14.81M
24GClaims180,556
24DCodes billed27
24AFirst – last monthJan 2018 – Dec 2024
Compared with peers
Next to other Community/Behavioral Health Agency providers in Ohio
Rank by total paid#40 of 417
Median peer was paid$469K
This provider vs. median32×
Peers share this provider's primary NPPES type and state. Size alone says nothing about billing quality: a big agency or a hospital system is expected to sit far above the median.
Box 24A · Dates of service
Paid by month
Paid that monthNov–Dec 2024: claims still arriving when the file was cut, so these months run low for every provider
By year, as a table
| Year | Claims | Paid | |
|---|---|---|---|
| 2018 | 21,065 | $1.67M | |
| 2019 | 31,458 | $2.65M | |
| 2020 | 26,992 | $2.13M | |
| 2021 | 28,277 | $2.47M | |
| 2022 | 24,725 | $2.05M | |
| 2023 | 27,972 | $1.97M | |
| 2024incomplete | 20,067 | $1.87M |
Box 24 · Service lines
What it billed for
| Code | Service | Share | Claims | Bene. records | Paid |
|---|---|---|---|---|---|
| H2019 | Therapeutic behavioral services, billed per 15 minutesTherapeutic behavioral services, per 15 minutes | 43% | 70,150 | 30,963 | $6.40M |
| 90837 | Psychotherapy session, about an hourPsychotherapy, 53 minutes with patient | 22% | 34,217 | 20,014 | $3.19M |
| 99214 | Doctor's office visit, returning patient (more involved)Office or other outpatient visit for the evaluation and management of an established patient, moderate complexity | 18% | 27,558 | 24,354 | $2.63M |
| H0036 | Community psychiatric support and treatment, per 15 minutesCommunity psychiatric supportive treatment, face-to-face, per 15 minutes | 5.4% | 19,579 | 9,996 | $794K |
| 99213 | Doctor's office visit, returning patient (routine)Office or other outpatient visit for the evaluation and management of an established patient, low complexity | 3.4% | 7,641 | 7,306 | $505K |
| H2020 | Therapeutic behavioral services, per diem | 2.1% | 2,357 | 701 | $311K |
| 90832 | Psychotherapy session, about 30 minutesPsychotherapy, 30 minutes with patient | 2.0% | 5,992 | 3,340 | $298K |
| 90834 | Psychotherapy session, about 45 minutesPsychotherapy, 45 minutes with patient | 1.6% | 3,721 | 2,886 | $231K |
| 90791 | Psychiatric diagnostic evaluationPsychiatric diagnostic evaluation | <1% | 1,428 | 1,346 | $144K |
| H2017 | Psychosocial rehabilitation, billed per 15 minutesPsychosocial rehabilitation services, per 15 minutes | <1% | 2,785 | 1,451 | $143K |
| 99212 | Office or other outpatient visit for the evaluation and management of an established patient, straightforward | <1% | 1,115 | 1,099 | $50K |
| 99205 | Prolong outpt/office vis | <1% | 160 | 147 | $31K |
15 more codes
| 99215 | Doctor's office visit, returning patient (complex) | <1% | 133 | $18K |
| 96372 | Therapeutic, prophylactic, or diagnostic injection; subcutaneous or intramuscular | <1% | 1,019 | $14K |
| 90785 | <1% | 1,482 | $14K | |
| 99204 | Doctor's office visit, new patient (more involved) | <1% | 62 | $10K |
| 90846 | Family psychotherapy without the patient present, 50 minutes | <1% | 108 | $9K |
| 99406 | <1% | 545 | $5K | |
| 90853 | Group psychotherapy (other than of a multiple-family group) | <1% | 176 | $4K |
| G2212 | Prolonged office or other outpatient evaluation and management service(s) beyond the maximum required time of the primary procedure which has been selected using total time on the date of the primary service; each additional 15 minutes by the physician or qualified healthcare professional, with or without direct patient contact (list separately in addition to cpt codes 99205, 99215, 99483 for office or other outpatient evaluation and management services) (do not report g2212 on the same date of service as 99358, 99359, 99415, 99416). (do not report g2212 for any time unit less than 15 minutes) | <1% | 60 | $3K |
| H2012 | Behavioral health day treatment, per hour | <1% | 65 | $3K |
| 90792 | Psychiatric diagnostic evaluation with medical services | <1% | 25 | $3K |
| 99354 | <1% | 34 | $2K | |
| 99203 | Doctor's office visit, new patient (routine) | <1% | 14 | $1K |
| 99211 | Office or other outpatient visit for the evaluation and management of an established patient, minimal severity | <1% | 77 | $946.92 |
| H0048 | Alcohol and/or other drug testing: collection and handling only, specimens other than blood | <1% | 29 | $217.20 |
| H0005 | Alcohol and/or drug services; group counseling by a clinician | <1% | 24 | $56.22 |
Claims and beneficiary counts add up across code × month rows, so one patient seen every month counts many times. Rows with fewer than 12 claims are suppressed by HHS, so small lines can be missing.
From NPPES
Who's on the registration
Authorized officialPIUNNO, DONNA (BILLING DIRECTOR)