Agency
Better Families INC
Better Families INC was paid $70.56M by Medicaid between May 2018 and Dec 2024, across 2 billing codes. Its largest line is T1019, help at home with bathing, dressing and eating, billed per 15 minutes — 100% of everything it billed.
33Billing provider infoBETTER FAMILIES INC
BRONX, NY 10474
BRONX, NY 10474
33aNPI1174046460assigned 07/19/2017
33bProvider typeIn Home Supportive Care Agency
28Total paid$70.56M
24GClaims499,974
24DCodes billed2
24AFirst – last monthMay 2018 – Dec 2024
Compared with peers
Next to other In Home Supportive Care Agency providers in New York
Rank by total paid#11 of 60
Median peer was paid$13.44M
This provider vs. median5.2×
Peers share this provider's primary NPPES type and state. Size alone says nothing about billing quality: a big agency or a hospital system is expected to sit far above the median.
Auditor's notes
Automated statistical signals. Not evidence of fraud — how these are computed.
Single-Code Concentration100% of spending on code T1019 with only 2 total codes billed. Highly concentrated billing profile.
Box 24A · Dates of service
Paid by month
Paid that monthNov–Dec 2024: claims still arriving when the file was cut, so these months run low for every provider
By year, as a table
| Year | Claims | Paid | |
|---|---|---|---|
| 2018 | 7,034 | $829K | |
| 2019 | 36,289 | $4.57M | |
| 2020 | 63,744 | $8.21M | |
| 2021 | 83,467 | $11.14M | |
| 2022 | 95,253 | $13.32M | |
| 2023 | 107,096 | $16.35M | |
| 2024incomplete | 107,091 | $16.13M |
Box 24 · Service lines
What it billed for
| Code | Service | Share | Claims | Bene. records | Paid |
|---|---|---|---|---|---|
| T1019 | Help at home with bathing, dressing and eating, billed per 15 minutesPersonal care services, per 15 minutes, not for an inpatient or resident of a hospital, nursing facility, icf/mr or imd, part of the individualized plan of treatment (code may not be used to identify services provided by home health aide or certified nurse assistant) | 100% | 499,306 | 21,763 | $70.43M |
| T1022 | Contracted home health agency services, all services provided under contract, per day | <1% | 668 | 668 | $131K |
Claims and beneficiary counts add up across code × month rows, so one patient seen every month counts many times. Rows with fewer than 12 claims are suppressed by HHS, so small lines can be missing.
From NPPES
Who's on the registration
Authorized officialFELIZ CARVAJAL, YONY (GENERAL MANAGER)