New Hope Counseling and Wellness LLC

New Hope Counseling and Wellness LLC was paid $1.37M by Medicaid between Jan 2018 and Dec 2024, across 3 billing codes. Its largest line is 90837, psychotherapy session, about an hour — 99% of everything it billed.

33Billing provider infoNEW HOPE COUNSELING AND WELLNESS LLC
GASTONIA, NC 28054

33aNPI1245607514assigned 08/21/2015

33bProvider typeProfessional Counselor

28Total paid$1.37M

24GClaims15,740

24DCodes billed3

24AFirst – last monthJan 2018 – Dec 2024

Compared with peers

Next to other Professional Counselor providers in North Carolina

Rank by total paid#28 of 214

Median peer was paid$108K

This provider vs. median13×

Peers share this provider's primary NPPES type and state. Size alone says nothing about billing quality: a big agency or a hospital system is expected to sit far above the median.

Auditor's notes

Automated statistical signals. Not evidence of fraud — how these are computed.

Single-Code Concentration99% of spending on code 90837 with only 3 total codes billed. Highly concentrated billing profile.

Box 24A · Dates of service

Paid by month

Paid that monthNov–Dec 2024: claims still arriving when the file was cut, so these months run low for every provider

By year, as a table

Year	Claims	Paid
2018	889	$79K
2019	929	$86K
2020	1,290	$116K
2021	3,223	$271K
2022	3,701	$322K
2023	3,311	$266K
2024incomplete	2,397	$234K

Box 24 · Service lines

What it billed for

Code	Service	Share	Claims	Bene. records	Paid
90837	Psychotherapy session, about an hourPsychotherapy, 53 minutes with patient	99%	15,468	5,205	$1.36M
90791	Psychiatric diagnostic evaluationPsychiatric diagnostic evaluation	<1%	115	103	$12K
90785		<1%	157	74	$667.22

Claims and beneficiary counts add up across code × month rows, so one patient seen every month counts many times. Rows with fewer than 12 claims are suppressed by HHS, so small lines can be missing.

From NPPES

Who's on the registration

Authorized officialGUNDEL, LAURA (CHIEF OPERATING OFFICER- FINANCE)