Crossroads, INC Pure Heart Counseling Center
Crossroads, INC Pure Heart Counseling Center was paid $2.55M by Medicaid between Oct 2020 and Dec 2024, across 7 billing codes. Its largest line is H2016, community support for mental illness or disability, billed per day — 88% of everything it billed.
GLENDALE, AZ 85306
Next to other Substance Abuse Rehabilitation Facility providers in Arizona
Peers share this provider's primary NPPES type and state. Size alone says nothing about billing quality: a big agency or a hospital system is expected to sit far above the median.
Auditor's notes
Automated statistical signals. Not evidence of fraud — how these are computed.
Paid by month
By year, as a table
| Year | Claims | Paid | |
|---|---|---|---|
| 2020 | 203 | $5K | |
| 2021 | 953 | $94K | |
| 2022 | 7,310 | $843K | |
| 2023 | 8,358 | $958K | |
| 2024incomplete | 5,582 | $650K |
What it billed for
| Code | Service | Share | Claims | Bene. records | Paid |
|---|---|---|---|---|---|
| H2016 | Community support for mental illness or disability, billed per dayComprehensive community support services, per diem | 88% | 13,985 | 1,932 | $2.24M |
| H0004 | Behavioral health counseling and therapy, per 15 minutes | 4.2% | 1,873 | 1,193 | $106K |
| H0031 | Mental health assessment, by non-physician | 3.2% | 704 | 685 | $80K |
| T1016 | Case management, each 15 minutes | 2.9% | 5,168 | 1,846 | $74K |
| H0015 | Alcohol and/or drug services; intensive outpatient (treatment program that operates at least 3 hours/day and at least 3 days/week and is based on an individualized treatment plan), including assessment, counseling; crisis intervention, and activity therapies or education | 1.9% | 509 | 88 | $48K |
| H0038 | Self-help/peer services, per 15 minutes | <1% | 52 | 31 | $3K |
| H0023 | Behavioral health outreach service (planned approach to reach a targeted population) | <1% | 115 | 34 | $781.88 |
Claims and beneficiary counts add up across code × month rows, so one patient seen every month counts many times. Rows with fewer than 12 claims are suppressed by HHS, so small lines can be missing.
Who's on the registration
| Provider | Location | Paid |
|---|---|---|
| Crossroads Extension Residential | Mesa, AZ | $15.51M |
| Crossroads West | Phoenix, AZ | $12.73M |
| Crossroads Arcadia | Phoenix, AZ | $10.98M |
| Crossroads East | Phoenix, AZ | $10.90M |
| Crossroads for Women | Phoenix, AZ | $9.80M |
| Crossroads, INC. Red Mountain | Mesa, AZ | $9.41M |
| Crossroads Midtown | Phoenix, AZ | $7.04M |
| Crossroads Integrated Care Osborn | Phoenix, AZ | $5.90M |
| Crossroads Scottsdale | Scottsdale, AZ | $2.11M |
| Crossroads Arcadia Outpatient | Phoenix, AZ | $1.12M |
| Crossroads, INC. - Integrated Health Care - Extension | Mesa, AZ | $246K |
| Crossroads West | Phoenix, AZ | $165K |
| Crossroads for Women | Phoenix, AZ | $128K |
| Crossroads Arcadia | Phoenix, AZ | $0.00 |
Matched on the authorized-official name exactly as entered in NPPES. A common name can match unrelated people.