Agency
Community Services Institute, INC.
Community Services Institute, INC. was paid $32.07M by Medicaid between Jan 2018 and Dec 2024, across 23 billing codes. Its largest line is 90834, psychotherapy session, about 45 minutes — 61% of everything it billed.
33Billing provider infoCOMMUNITY SERVICES INSTITUTE, INC.
SPRINGFIELD, MA 01103
SPRINGFIELD, MA 01103
33aNPI1255450631assigned 03/28/2007
33bProvider typeCommunity/Behavioral Health Agency
28Total paid$32.07M
24GClaims377,051
24DCodes billed23
24AFirst – last monthJan 2018 – Dec 2024
Compared with peers
Next to other Community/Behavioral Health Agency providers in Massachusetts
Rank by total paid#23 of 169
Median peer was paid$1.37M
This provider vs. median23×
Peers share this provider's primary NPPES type and state. Size alone says nothing about billing quality: a big agency or a hospital system is expected to sit far above the median.
Box 24A · Dates of service
Paid by month
Paid that monthNov–Dec 2024: claims still arriving when the file was cut, so these months run low for every provider
By year, as a table
| Year | Claims | Paid | |
|---|---|---|---|
| 2018 | 66,295 | $5.29M | |
| 2019 | 62,934 | $5.08M | |
| 2020 | 62,757 | $4.72M | |
| 2021 | 48,794 | $3.87M | |
| 2022 | 50,295 | $4.45M | |
| 2023 | 50,302 | $4.78M | |
| 2024incomplete | 35,674 | $3.88M |
Box 24 · Service lines
What it billed for
| Code | Service | Share | Claims | Bene. records | Paid |
|---|---|---|---|---|---|
| 90834 | Psychotherapy session, about 45 minutesPsychotherapy, 45 minutes with patient | 61% | 229,040 | 80,340 | $19.65M |
| T1027 | Family training and counseling for child development, per 15 minutes | 24% | 64,269 | 9,813 | $7.77M |
| 90887 | 3.2% | 19,755 | 11,624 | $1.02M | |
| H0046 | Mental health services, not otherwise specified | 2.4% | 22,605 | 8,965 | $778K |
| 99214 | Doctor's office visit, returning patient (more involved)Office or other outpatient visit for the evaluation and management of an established patient, moderate complexity | 2.2% | 9,805 | 9,263 | $712K |
| 90882 | 1.8% | 12,800 | 5,956 | $583K | |
| 90791 | Psychiatric diagnostic evaluationPsychiatric diagnostic evaluation | 1.3% | 3,264 | 2,856 | $409K |
| 90847 | Family psychotherapy with the patient present, 50 minutes | 1.0% | 3,913 | 2,432 | $335K |
| 90837 | Psychotherapy session, about an hourPsychotherapy, 53 minutes with patient | <1% | 2,359 | 1,265 | $269K |
| 90832 | Psychotherapy session, about 30 minutesPsychotherapy, 30 minutes with patient | <1% | 5,789 | 3,983 | $257K |
| 99213 | Doctor's office visit, returning patient (routine)Office or other outpatient visit for the evaluation and management of an established patient, low complexity | <1% | 2,316 | 2,236 | $121K |
| 96101 | <1% | 149 | 142 | $91K |
11 more codes
| 96137 | <1% | 40 | $23K | |
| 90833 | Psychotherapy, 30 minutes with patient when performed with an E&M service (add-on) | <1% | 567 | $21K |
| 99205 | Prolong outpt/office vis | <1% | 74 | $9K |
| 99215 | Doctor's office visit, returning patient (complex) | <1% | 51 | $6K |
| 96130 | <1% | 47 | $4K | |
| 99202 | Office or other outpatient visit for the evaluation and management of a new patient, straightforward | <1% | 67 | $4K |
| 96131 | <1% | 17 | $3K | |
| 99204 | Doctor's office visit, new patient (more involved) | <1% | 26 | $2K |
| 96136 | <1% | 39 | $2K | |
| 99402 | <1% | 24 | $2K | |
| 99212 | Office or other outpatient visit for the evaluation and management of an established patient, straightforward | <1% | 35 | $1K |
Claims and beneficiary counts add up across code × month rows, so one patient seen every month counts many times. Rows with fewer than 12 claims are suppressed by HHS, so small lines can be missing.
From NPPES
Who's on the registration
Authorized officialBONZEK, ERIN (VP OF OPERATIONS)