Residential
Crossroads, INC
Crossroads, INC was paid $23.93M by Medicaid between Oct 2018 and Dec 2024, across 40 billing codes. Its largest line is H2016, community support for mental illness or disability, billed per day — 65% of everything it billed.
33Billing provider infoCROSSROADS, INC
PHOENIX, AZ 85016
PHOENIX, AZ 85016
33aNPI1255851994assigned 06/23/2017
33bProvider typeSubstance Abuse Rehabilitation Facility
28Total paid$23.93M
24GClaims300,813
24DCodes billed40
24AFirst – last monthOct 2018 – Dec 2024
Compared with peers
Next to other Substance Abuse Rehabilitation Facility providers in Arizona
Rank by total paid#4 of 87
Median peer was paid$1.32M
This provider vs. median18×
Peers share this provider's primary NPPES type and state. Size alone says nothing about billing quality: a big agency or a hospital system is expected to sit far above the median.
Box 24A · Dates of service
Paid by month
Paid that monthNov–Dec 2024: claims still arriving when the file was cut, so these months run low for every provider
By year, as a table
| Year | Claims | Paid | |
|---|---|---|---|
| 2018 | 587 | $85K | |
| 2019 | 16,877 | $1.38M | |
| 2020 | 24,202 | $1.59M | |
| 2021 | 39,774 | $3.93M | |
| 2022 | 38,965 | $5.54M | |
| 2023 | 77,386 | $7.67M | |
| 2024incomplete | 103,022 | $3.72M |
Box 24 · Service lines
What it billed for
| Code | Service | Share | Claims | Bene. records | Paid |
|---|---|---|---|---|---|
| H2016 | Community support for mental illness or disability, billed per dayComprehensive community support services, per diem | 65% | 87,036 | 8,643 | $15.56M |
| H0015 | Alcohol and/or drug services; intensive outpatient (treatment program that operates at least 3 hours/day and at least 3 days/week and is based on an individualized treatment plan), including assessment, counseling; crisis intervention, and activity therapies or education | 20% | 47,279 | 6,839 | $4.83M |
| H0004 | Behavioral health counseling and therapy, per 15 minutes | 7.9% | 25,213 | 9,456 | $1.90M |
| H0031 | Mental health assessment, by non-physician | 2.6% | 5,135 | 4,939 | $629K |
| T1016 | Case management, each 15 minutes | 1.8% | 23,392 | 10,670 | $432K |
| 99214 | Doctor's office visit, returning patient (more involved)Office or other outpatient visit for the evaluation and management of an established patient, moderate complexity | <1% | 2,244 | 1,800 | $126K |
| 99213 | Doctor's office visit, returning patient (routine)Office or other outpatient visit for the evaluation and management of an established patient, low complexity | <1% | 2,926 | 2,351 | $120K |
| 90792 | Psychiatric diagnostic evaluation with medical services | <1% | 690 | 670 | $90K |
| 99204 | Doctor's office visit, new patient (more involved)Office or other outpatient visit for the evaluation and management of a new patient, moderate complexity | <1% | 753 | 697 | $61K |
| 99203 | Doctor's office visit, new patient (routine)Office or other outpatient visit for the evaluation and management of a new patient, low complexity | <1% | 963 | 903 | $48K |
| H0001 | Alcohol and/or drug assessment | <1% | 1,837 | 1,730 | $47K |
| 99212 | Office or other outpatient visit for the evaluation and management of an established patient, straightforward | <1% | 740 | 600 | $20K |
28 more codes
| 99215 | Doctor's office visit, returning patient (complex) | <1% | 143 | $13K |
| H2020 | Therapeutic behavioral services, per diem | <1% | 538 | $10K |
| 99211 | Office or other outpatient visit for the evaluation and management of an established patient, minimal severity | <1% | 799 | $9K |
| 90756 | <1% | 303 | $5K | |
| 90471 | Immunization administration (includes percutaneous, intradermal, subcutaneous, or intramuscular injections), 1 vaccine | <1% | 314 | $4K |
| 80305 | <1% | 773 | $4K | |
| 0031A | <1% | 172 | $4K | |
| 86580 | <1% | 1,293 | $4K | |
| 99202 | Office or other outpatient visit for the evaluation and management of a new patient, straightforward | <1% | 73 | $3K |
| 99000 | <1% | 1,268 | $3K | |
| H0046 | Mental health services, not otherwise specified | <1% | 61,888 | $2K |
| 0011A | <1% | 138 | $1K | |
| H0002 | Behavioral health screening to determine eligibility for admission to treatment program | <1% | 121 | $1K |
| 36415 | Collection of venous blood by venipuncture | <1% | 1,000 | $1K |
| 99001 | <1% | 326 | $811.27 | |
| H0023 | Behavioral health outreach service (planned approach to reach a targeted population) | <1% | 88 | $710.82 |
| 90632 | <1% | 21 | $421.06 | |
| 96372 | Therapeutic, prophylactic, or diagnostic injection; subcutaneous or intramuscular | <1% | 40 | $306.19 |
| 81002 | <1% | 77 | $159.48 | |
| 81000 | <1% | 59 | $153.41 | |
| 81025 | <1% | 53 | $60.83 | |
| 96127 | <1% | 31 | $11.37 | |
| 91301 | <1% | 16 | $0.01 | |
| H0018 | Behavioral health; short-term residential (non-hospital residential treatment program), without room and board, per diem | 0% | 28 | $0.00 |
| 91303 | 0% | 26 | $0.00 | |
| H0043 | Supported housing, per diem | 0% | 32,939 | $0.00 |
| 90833 | Psychotherapy, 30 minutes with patient when performed with an E&M service (add-on) | 0% | 39 | $0.00 |
| 99072 | 0% | 39 | $0.00 |
Claims and beneficiary counts add up across code × month rows, so one patient seen every month counts many times. Rows with fewer than 12 claims are suppressed by HHS, so small lines can be missing.
From NPPES
Who's on the registration
Authorized officialRILEY, CHRISTOPHER (EXECUTIVE DIRECTOR)