Agency
Protective Factors, LLC
Protective Factors, LLC was paid $749K by Medicaid between Jan 2018 and Jul 2020, across 3 billing codes. Its largest line is H0036, community psychiatric support and treatment, per 15 minutes — 55% of everything it billed.
33Billing provider infoPROTECTIVE FACTORS, LLC
MONROE, LA 71201
MONROE, LA 71201
33aNPI1366801730assigned 02/15/2016
33bProvider typeCommunity/Behavioral Health Agency
28Total paid$749K
24GClaims11,735
24DCodes billed3
24AFirst – last monthJan 2018 – Jul 2020
Compared with peers
Next to other Community/Behavioral Health Agency providers in Louisiana
Rank by total paid#200 of 374
Median peer was paid$831K
This provider vs. median0.9×
Peers share this provider's primary NPPES type and state. Size alone says nothing about billing quality: a big agency or a hospital system is expected to sit far above the median.
Box 24A · Dates of service
Paid by month
Paid that monthNov–Dec 2024: claims still arriving when the file was cut, so these months run low for every provider
By year, as a table
| Year | Claims | Paid | |
|---|---|---|---|
| 2018 | 8,672 | $564K | |
| 2019 | 2,325 | $143K | |
| 2020 | 738 | $42K |
Box 24 · Service lines
What it billed for
| Code | Service | Share | Claims | Bene. records | Paid |
|---|---|---|---|---|---|
| H0036 | Community psychiatric support and treatment, per 15 minutesCommunity psychiatric supportive treatment, face-to-face, per 15 minutes | 55% | 5,007 | 1,316 | $409K |
| H2017 | Psychosocial rehabilitation, billed per 15 minutesPsychosocial rehabilitation services, per 15 minutes | 44% | 6,528 | 1,310 | $332K |
| 99213 | Doctor's office visit, returning patient (routine)Office or other outpatient visit for the evaluation and management of an established patient, low complexity | 1.0% | 200 | 165 | $8K |
Claims and beneficiary counts add up across code × month rows, so one patient seen every month counts many times. Rows with fewer than 12 claims are suppressed by HHS, so small lines can be missing.
From NPPES
Who's on the registration
Authorized officialPLEASANT-WALLACE, VICTORIA (OWNER)