Agency
Volunteers of America INC.
Volunteers of America INC. was paid $33.56M by Medicaid between Jan 2018 and Nov 2024, across 22 billing codes. Its largest line is H0019, Behavioral health; long-term residential (non-medical, non-acute care in a residential treatment program where stay is typically longer than 30 days), without room and board, per diem — 74% of everything it billed.
33Billing provider infoVOLUNTEERS OF AMERICA INC.
PORTLAND, OR 97214
PORTLAND, OR 97214
33aNPI1376611418assigned 11/30/2006
33bProvider typeCase Management Agency
28Total paid$33.56M
24GClaims224,021
24DCodes billed22
24AFirst – last monthJan 2018 – Nov 2024
Compared with peers
Next to other Case Management Agency providers in Oregon
Rank by total paid#1 of 37
Median peer was paid$1.42M
This provider vs. median24×
Peers share this provider's primary NPPES type and state. Size alone says nothing about billing quality: a big agency or a hospital system is expected to sit far above the median.
Box 24A · Dates of service
Paid by month
Paid that monthNov–Dec 2024: claims still arriving when the file was cut, so these months run low for every provider
By year, as a table
| Year | Claims | Paid | |
|---|---|---|---|
| 2018 | 24,652 | $2.08M | |
| 2019 | 33,483 | $3.12M | |
| 2020 | 30,036 | $3.80M | |
| 2021 | 36,067 | $4.10M | |
| 2022 | 38,753 | $6.52M | |
| 2023 | 42,141 | $9.51M | |
| 2024incomplete | 18,889 | $4.42M |
Box 24 · Service lines
What it billed for
| Code | Service | Share | Claims | Bene. records | Paid |
|---|---|---|---|---|---|
| H0019 | Behavioral health; long-term residential (non-medical, non-acute care in a residential treatment program where stay is typically longer than 30 days), without room and board, per diem | 74% | 9,531 | 5,575 | $24.79M |
| H0005 | Alcohol and/or drug services; group counseling by a clinician | 8.8% | 68,894 | 25,786 | $2.94M |
| H0004 | Behavioral health counseling and therapy, per 15 minutes | 5.1% | 22,181 | 10,751 | $1.71M |
| H0048 | Alcohol and/or other drug testing: collection and handling only, specimens other than blood | 3.7% | 58,307 | 20,270 | $1.24M |
| H0038 | Self-help/peer services, per 15 minutes | 2.6% | 15,704 | 5,095 | $864K |
| 90853 | Group psychotherapy (other than of a multiple-family group) | 1.9% | 26,181 | 7,097 | $632K |
| T1016 | Case management, each 15 minutes | 1.3% | 10,958 | 6,129 | $446K |
| 99214 | Doctor's office visit, returning patient (more involved)Office or other outpatient visit for the evaluation and management of an established patient, moderate complexity | <1% | 2,883 | 2,021 | $270K |
| H0018 | Behavioral health; short-term residential (non-hospital residential treatment program), without room and board, per diem | <1% | 109 | 95 | $149K |
| 99213 | Doctor's office visit, returning patient (routine)Office or other outpatient visit for the evaluation and management of an established patient, low complexity | <1% | 1,635 | 1,320 | $117K |
| 90792 | Psychiatric diagnostic evaluation with medical services | <1% | 594 | 494 | $103K |
| 90837 | Psychotherapy session, about an hourPsychotherapy, 53 minutes with patient | <1% | 618 | 325 | $85K |
10 more codes
| 99215 | Doctor's office visit, returning patient (complex) | <1% | 701 | $54K |
| 87811 | Infectious agent antigen detection by immunoassay; SARS-CoV-2 (COVID-19) | <1% | 2,382 | $51K |
| 90832 | Psychotherapy session, about 30 minutes | <1% | 442 | $30K |
| H2014 | Skills training and development, per 15 minutes | <1% | 1,011 | $24K |
| H0006 | Alcohol and/or drug services; case management | <1% | 1,440 | $24K |
| 90834 | Psychotherapy session, about 45 minutes | <1% | 119 | $16K |
| H2027 | Psychoeducational service, per 15 minutes | <1% | 273 | $11K |
| 99212 | Office or other outpatient visit for the evaluation and management of an established patient, straightforward | <1% | 30 | $1K |
| H0031 | Mental health assessment, by non-physician | <1% | 15 | $540.35 |
| 99201 | <1% | 13 | $470.34 |
Claims and beneficiary counts add up across code × month rows, so one patient seen every month counts many times. Rows with fewer than 12 claims are suppressed by HHS, so small lines can be missing.
From NPPES
Who's on the registration
Authorized officialTORAN, KAY (PRESIDENT)