Agency
Monarch
Monarch was paid $19.88M by Medicaid between Jan 2018 and Dec 2024, across 22 billing codes. Its largest line is H0040, Assertive community treatment program, per diem — 82% of everything it billed.
33Billing provider infoMONARCH
CHARLOTTE, NC 28212
CHARLOTTE, NC 28212
33aNPI1457662843assigned 06/30/2010
33bProvider typeCommunity/Behavioral Health Agency
28Total paid$19.88M
24GClaims106,276
24DCodes billed22
24AFirst – last monthJan 2018 – Dec 2024
Compared with peers
Next to other Community/Behavioral Health Agency providers in North Carolina
Rank by total paid#37 of 856
Median peer was paid$908K
This provider vs. median22×
Peers share this provider's primary NPPES type and state. Size alone says nothing about billing quality: a big agency or a hospital system is expected to sit far above the median.
Box 24A · Dates of service
Paid by month
Paid that monthNov–Dec 2024: claims still arriving when the file was cut, so these months run low for every provider
By year, as a table
| Year | Claims | Paid | |
|---|---|---|---|
| 2018 | 11,067 | $1.95M | |
| 2019 | 12,350 | $2.30M | |
| 2020 | 15,654 | $2.53M | |
| 2021 | 13,981 | $2.61M | |
| 2022 | 13,612 | $2.60M | |
| 2023 | 21,248 | $4.08M | |
| 2024incomplete | 18,364 | $3.81M |
Box 24 · Service lines
What it billed for
| Code | Service | Share | Claims | Bene. records | Paid |
|---|---|---|---|---|---|
| H0040 | Assertive community treatment program, per diem | 82% | 68,046 | 11,391 | $16.26M |
| 99214 | Doctor's office visit, returning patient (more involved)Office or other outpatient visit for the evaluation and management of an established patient, moderate complexity | 5.1% | 11,546 | 8,614 | $1.01M |
| H2022 | Community-based wrap-around services, per diem | 4.2% | 3,282 | 580 | $844K |
| H2015 | Community support for mental illness or disability, per 15 minutesComprehensive community support services, per 15 minutes | 2.1% | 2,600 | 473 | $416K |
| 90837 | Psychotherapy session, about an hourPsychotherapy, 53 minutes with patient | 2.0% | 5,056 | 2,958 | $394K |
| H0038 | Self-help/peer services, per 15 minutes | 1.7% | 3,766 | 811 | $346K |
| 90791 | Psychiatric diagnostic evaluationPsychiatric diagnostic evaluation | 1.1% | 2,017 | 1,642 | $223K |
| 99213 | Doctor's office visit, returning patient (routine)Office or other outpatient visit for the evaluation and management of an established patient, low complexity | 1.0% | 3,812 | 3,094 | $200K |
| 96372 | Therapeutic, prophylactic, or diagnostic injection; subcutaneous or intramuscular | <1% | 2,484 | 1,936 | $34K |
| 90834 | Psychotherapy session, about 45 minutesPsychotherapy, 45 minutes with patient | <1% | 582 | 356 | $31K |
| 99215 | Doctor's office visit, returning patient (complex)Prolong outpt/office vis | <1% | 246 | 197 | $30K |
| 99204 | Doctor's office visit, new patient (more involved)Office or other outpatient visit for the evaluation and management of a new patient, moderate complexity | <1% | 209 | 164 | $27K |
10 more codes
| Q3014 | Telehealth originating site facility fee | <1% | 1,559 | $22K |
| 90832 | Psychotherapy session, about 30 minutes | <1% | 302 | $15K |
| 90792 | Psychiatric diagnostic evaluation with medical services | <1% | 76 | $10K |
| 90833 | Psychotherapy, 30 minutes with patient when performed with an E&M service (add-on) | <1% | 195 | $8K |
| 99443 | <1% | 87 | $4K | |
| 99205 | Prolong outpt/office vis | <1% | 25 | $3K |
| 99406 | <1% | 277 | $3K | |
| 99442 | <1% | 62 | $975.54 | |
| T1016 | Case management, each 15 minutes | <1% | 32 | $717.00 |
| 98968 | <1% | 15 | $442.72 |
Claims and beneficiary counts add up across code × month rows, so one patient seen every month counts many times. Rows with fewer than 12 claims are suppressed by HHS, so small lines can be missing.
From NPPES
Who's on the registration
Authorized officialJONES, CINDY (CFO)
| Provider | Location | Paid |
|---|---|---|
| Monarch | Albemarle, NC | $14.87M |
| Monarch | Lexington, NC | $12.37M |
| Monarch | Winston Salem, NC | $6.42M |
| Monarch | Rockingham, NC | $1.45M |
| Monarch | Lillington, NC | $1.27M |
| Monarch | Monroe, NC | $830K |
| Fife Dermatology, P.C. | Las Vegas, NV | $681K |
| Monarch | Sanford, NC | $469K |
| Monarch | Albemarle, NC | $15K |
Matched on the authorized-official name exactly as entered in NPPES. A common name can match unrelated people.