Medicaid Provider SpendingClaims paid 2018–2024 · HHS public file
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Agency

Professional Family Care Services, INC

Professional Family Care Services, INC was paid $4.44M by Medicaid between Jan 2018 and Dec 2024, across 2 billing codes. Its largest line is H2017, psychosocial rehabilitation, billed per 15 minutes — 93% of everything it billed.

33Billing provider infoPROFESSIONAL FAMILY CARE SERVICES, INC
FAYETTEVILLE, NC 28303
33aNPI1467532978assigned 10/17/2006
33bProvider typeCase Management Agency
28Total paid$4.44M
24GClaims55,215
24DCodes billed2
24AFirst – last monthJan 2018 – Dec 2024
Compared with peers

Next to other Case Management Agency providers in North Carolina

Rank by total paid#58 of 195
Median peer was paid$2.05M
This provider vs. median2.2×

Peers share this provider's primary NPPES type and state. Size alone says nothing about billing quality: a big agency or a hospital system is expected to sit far above the median.

Auditor's notes

Automated statistical signals. Not evidence of fraud — how these are computed.

Single-Code Concentration93% of spending on code H2017 with only 2 total codes billed. Highly concentrated billing profile.
Box 24A · Dates of service

Paid by month

$0$50K$100K$150K2018201920202021202220232024
Paid that monthNov–Dec 2024: claims still arriving when the file was cut, so these months run low for every provider
By year, as a table
YearClaimsPaid
20187,844$539K
20196,985$481K
20205,025$359K
20213,875$458K
20224,239$467K
202315,195$1.19M
2024incomplete12,052$940K
Box 24 · Service lines

What it billed for

CodeServiceShareClaimsBene. recordsPaid
H2017 Psychosocial rehabilitation, billed per 15 minutesPsychosocial rehabilitation services, per 15 minutes 93% 50,965 3,223 $4.12M
90837 Psychotherapy session, about an hourPsychotherapy, 53 minutes with patient 7.1% 4,250 2,226 $316K

Claims and beneficiary counts add up across code × month rows, so one patient seen every month counts many times. Rows with fewer than 12 claims are suppressed by HHS, so small lines can be missing.

From NPPES

Who's on the registration

Authorized officialOTOVO, BENSON (EXECUTIVE DIRECTOR/PRESIDENT)
Same official

Other billing entities under OTOVO, BENSON

Full network →
ProviderLocationPaid
Professional Family Care Services, INCFayetteville, NC$0.00

Matched on the authorized-official name exactly as entered in NPPES. A common name can match unrelated people.