Residential
Supportone INC
Supportone INC was paid $16.91M by Medicaid between Jan 2018 and Dec 2024, across 2 billing codes. Its largest line is H2022, Community-based wrap-around services, per diem — 98% of everything it billed.
33Billing provider infoSUPPORTONE INC
RICHMOND, VA 23221
RICHMOND, VA 23221
33aNPI1629001896assigned 07/09/2006
28Total paid$16.91M
24GClaims39,614
24DCodes billed2
24AFirst – last monthJan 2018 – Dec 2024
Compared with peers
Next to other Intellectual and/or Developmental Disabilities Residential Treatment Facility providers in Virginia
Rank by total paid#9 of 57
Median peer was paid$6.68M
This provider vs. median2.5×
Peers share this provider's primary NPPES type and state. Size alone says nothing about billing quality: a big agency or a hospital system is expected to sit far above the median.
Auditor's notes
Automated statistical signals. Not evidence of fraud — how these are computed.
Single-Code Concentration98% of spending on code H2022 with only 2 total codes billed. Highly concentrated billing profile.
Box 24A · Dates of service
Paid by month
Paid that monthNov–Dec 2024: claims still arriving when the file was cut, so these months run low for every provider
By year, as a table
| Year | Claims | Paid | |
|---|---|---|---|
| 2018 | 9,417 | $2.10M | |
| 2019 | 9,861 | $2.02M | |
| 2020 | 2,227 | $1.95M | |
| 2021 | 2,399 | $2.08M | |
| 2022 | 4,413 | $2.68M | |
| 2023 | 5,658 | $3.09M | |
| 2024incomplete | 5,639 | $2.98M |
Box 24 · Service lines
What it billed for
| Code | Service | Share | Claims | Bene. records | Paid |
|---|---|---|---|---|---|
| H2022 | Community-based wrap-around services, per diem | 98% | 3,892 | 1,905 | $16.62M |
| T2003 | Non-emergency transportation, per tripNon-emergency transportation; encounter/trip | 1.7% | 35,722 | 1,154 | $285K |
Claims and beneficiary counts add up across code × month rows, so one patient seen every month counts many times. Rows with fewer than 12 claims are suppressed by HHS, so small lines can be missing.
From NPPES
Who's on the registration
Authorized officialSCARBOROUGH, CASSANDRA (EXECUTIVE DIRECTOR)