Agency
Family Solutions and Support Services
Family Solutions and Support Services was paid $5.37M by Medicaid between Jul 2021 and Dec 2024, across 5 billing codes. Its largest line is H0038, Self-help/peer services, per 15 minutes — 78% of everything it billed.
33Billing provider infoFAMILY SOLUTIONS AND SUPPORT SERVICES
DURHAM, NC 27713
DURHAM, NC 27713
33aNPI1659513786assigned 04/06/2009
33bProvider typeCommunity/Behavioral Health Agency
28Total paid$5.37M
24GClaims37,464
24DCodes billed5
24AFirst – last monthJul 2021 – Dec 2024
Compared with peers
Next to other Community/Behavioral Health Agency providers in North Carolina
Rank by total paid#168 of 856
Median peer was paid$908K
This provider vs. median5.9×
Peers share this provider's primary NPPES type and state. Size alone says nothing about billing quality: a big agency or a hospital system is expected to sit far above the median.
Box 24A · Dates of service
Paid by month
Paid that monthNov–Dec 2024: claims still arriving when the file was cut, so these months run low for every provider
By year, as a table
| Year | Claims | Paid | |
|---|---|---|---|
| 2021 | 5,026 | $762K | |
| 2022 | 18,068 | $2.51M | |
| 2023 | 7,885 | $1.06M | |
| 2024incomplete | 6,485 | $1.04M |
Box 24 · Service lines
What it billed for
| Code | Service | Share | Claims | Bene. records | Paid |
|---|---|---|---|---|---|
| H0038 | Self-help/peer services, per 15 minutes | 78% | 29,268 | 1,395 | $4.21M |
| T1019 | Help at home with bathing, dressing and eating, billed per 15 minutesPersonal care services, per 15 minutes, not for an inpatient or resident of a hospital, nursing facility, icf/mr or imd, part of the individualized plan of treatment (code may not be used to identify services provided by home health aide or certified nurse assistant) | 20% | 6,521 | 271 | $1.07M |
| 90837 | Psychotherapy session, about an hourPsychotherapy, 53 minutes with patient | <1% | 888 | 138 | $52K |
| 99214 | Doctor's office visit, returning patient (more involved)Office or other outpatient visit for the evaluation and management of an established patient, moderate complexity | <1% | 540 | 454 | $33K |
| T1016 | Case management, each 15 minutes | <1% | 247 | 26 | $3K |
Claims and beneficiary counts add up across code × month rows, so one patient seen every month counts many times. Rows with fewer than 12 claims are suppressed by HHS, so small lines can be missing.
From NPPES
Who's on the registration
Authorized officialROGERS, MILDRED (CEO / EXECUTIVE DIRECTOR)