Agency
New Direction Behavioral Health
New Direction Behavioral Health was paid $6.47M by Medicaid between Nov 2021 and Jun 2023, across 12 billing codes. Its largest line is T1016, Case management, each 15 minutes — 22% of everything it billed.
33Billing provider infoNEW DIRECTION BEHAVIORAL HEALTH
PHOENIX, AZ 85020
PHOENIX, AZ 85020
33aNPI1659961639assigned 01/22/2021
33bProvider typeCommunity/Behavioral Health Agency
28Total paid$6.47M
24GClaims17,240
24DCodes billed12
24AFirst – last monthNov 2021 – Jun 2023
Compared with peers
Next to other Community/Behavioral Health Agency providers in Arizona
Rank by total paid#98 of 474
Median peer was paid$1.18M
This provider vs. median5.5×
Peers share this provider's primary NPPES type and state. Size alone says nothing about billing quality: a big agency or a hospital system is expected to sit far above the median.
Box 24A · Dates of service
Paid by month
Paid that monthNov–Dec 2024: claims still arriving when the file was cut, so these months run low for every provider
By year, as a table
| Year | Claims | Paid | |
|---|---|---|---|
| 2021 | 198 | $126K | |
| 2022 | 8,644 | $3.58M | |
| 2023 | 8,398 | $2.76M |
Box 24 · Service lines
What it billed for
| Code | Service | Share | Claims | Bene. records | Paid |
|---|---|---|---|---|---|
| T1016 | Case management, each 15 minutes | 22% | 2,503 | 495 | $1.45M |
| S9480 | Intensive outpatient psychiatric services, per diem | 14% | 2,604 | 222 | $934K |
| H2014 | Skills training and development, per 15 minutes | 13% | 2,193 | 377 | $865K |
| H0038 | Self-help/peer services, per 15 minutes | 13% | 2,299 | 393 | $818K |
| H2016 | Community support for mental illness or disability, billed per dayComprehensive community support services, per diem | 12% | 2,593 | 224 | $807K |
| H2027 | Psychoeducational service, per 15 minutes | 11% | 1,620 | 227 | $705K |
| H0004 | Behavioral health counseling and therapy, per 15 minutes | 5.7% | 2,368 | 486 | $372K |
| H2011 | Crisis intervention service, per 15 minutes | 4.0% | 535 | 159 | $257K |
| H2017 | Psychosocial rehabilitation, billed per 15 minutesPsychosocial rehabilitation services, per 15 minutes | 2.0% | 106 | 37 | $127K |
| H0015 | Alcohol and/or drug services; intensive outpatient (treatment program that operates at least 3 hours/day and at least 3 days/week and is based on an individualized treatment plan), including assessment, counseling; crisis intervention, and activity therapies or education | 1.4% | 132 | 52 | $93K |
| H0031 | Mental health assessment, by non-physician | <1% | 126 | 126 | $28K |
| H0001 | Alcohol and/or drug assessment | <1% | 161 | 87 | $16K |
Claims and beneficiary counts add up across code × month rows, so one patient seen every month counts many times. Rows with fewer than 12 claims are suppressed by HHS, so small lines can be missing.
From NPPES
Who's on the registration
Authorized officialMUBALAMA, ODETTE (CEO)