Steps for Success Family Services

Steps for Success Family Services was paid $14.86M by Medicaid between Apr 2018 and Dec 2024, across 2 billing codes. Its largest line is H2012, Behavioral health day treatment, per hour — 60% of everything it billed.

33Billing provider infoSTEPS FOR SUCCESS FAMILY SERVICES
GASTONIA, NC 28052

33aNPI1689828097assigned 11/12/2008

33bProvider typeEmotionally Disturbed Childrens' Residential Treatment Facility

28Total paid$14.86M

24GClaims60,514

24DCodes billed2

24AFirst – last monthApr 2018 – Dec 2024

Compared with peers

Next to other Emotionally Disturbed Childrens' Residential Treatment Facility providers in North Carolina

Rank by total paid#3 of 10

Median peer was paid$1.32M

This provider vs. median11×

Peers share this provider's primary NPPES type and state. Size alone says nothing about billing quality: a big agency or a hospital system is expected to sit far above the median.

Box 24A · Dates of service

Paid by month

Paid that monthNov–Dec 2024: claims still arriving when the file was cut, so these months run low for every provider

By year, as a table

Year	Claims	Paid
2018	3,251	$757K
2019	3,338	$777K
2020	3,895	$895K
2021	7,361	$1.65M
2022	13,738	$2.30M
2023	13,295	$3.99M
2024incomplete	15,636	$4.49M

Box 24 · Service lines

What it billed for

Code	Service	Share	Claims	Bene. records	Paid
H2012	Behavioral health day treatment, per hour	60%	39,564	1,925	$8.89M
H0019	Behavioral health; long-term residential (non-medical, non-acute care in a residential treatment program where stay is typically longer than 30 days), without room and board, per diem	40%	20,950	814	$5.97M

Claims and beneficiary counts add up across code × month rows, so one patient seen every month counts many times. Rows with fewer than 12 claims are suppressed by HHS, so small lines can be missing.

From NPPES

Who's on the registration

Authorized officialDOUGLAS, NATASHA (EXECUTIVE DIRECTOR)