Agency
Cross Roads Case Management
Cross Roads Case Management was paid $7.85M by Medicaid between Mar 2019 and Dec 2024, across 5 billing codes. Its largest line is T1017, case management, billed per 15 minutes — 38% of everything it billed.
33Billing provider infoCROSS ROADS CASE MANAGEMENT
PITTSFIELD, ME 04967
PITTSFIELD, ME 04967
33aNPI1700369667assigned 09/07/2018
33bProvider typeCase Management Agency
28Total paid$7.85M
24GClaims64,356
24DCodes billed5
24AFirst – last monthMar 2019 – Dec 2024
Compared with peers
Next to other Case Management Agency providers in Maine
Rank by total paid#21 of 79
Median peer was paid$1.77M
This provider vs. median4.4×
Peers share this provider's primary NPPES type and state. Size alone says nothing about billing quality: a big agency or a hospital system is expected to sit far above the median.
Box 24A · Dates of service
Paid by month
Paid that monthNov–Dec 2024: claims still arriving when the file was cut, so these months run low for every provider
By year, as a table
| Year | Claims | Paid | |
|---|---|---|---|
| 2019 | 3,399 | $438K | |
| 2020 | 4,617 | $452K | |
| 2021 | 7,258 | $637K | |
| 2022 | 14,242 | $1.33M | |
| 2023 | 17,369 | $2.26M | |
| 2024incomplete | 17,471 | $2.74M |
Box 24 · Service lines
What it billed for
| Code | Service | Share | Claims | Bene. records | Paid |
|---|---|---|---|---|---|
| T1017 | Case management, billed per 15 minutesTargeted case management, each 15 minutes | 38% | 33,343 | 7,472 | $2.96M |
| H2021 | Community-based wrap-around services, per 15 minutes | 31% | 8,166 | 905 | $2.40M |
| H2015 | Community support for mental illness or disability, per 15 minutesComprehensive community support services, per 15 minutes | 30% | 20,949 | 6,216 | $2.33M |
| H0004 | Behavioral health counseling and therapy, per 15 minutes | 1.9% | 1,881 | 764 | $153K |
| H2000 | Comprehensive multidisciplinary evaluation | <1% | 17 | 13 | $2K |
Claims and beneficiary counts add up across code × month rows, so one patient seen every month counts many times. Rows with fewer than 12 claims are suppressed by HHS, so small lines can be missing.
From NPPES
Who's on the registration
Authorized officialSINCLAIR, DUSTIN (CEO)