Behavioral
True Family Services LLC
True Family Services LLC was paid $20.67M by Medicaid between Jan 2018 and Dec 2024, across 8 billing codes. Its largest line is H2011, Crisis intervention service, per 15 minutes — 28% of everything it billed.
33Billing provider infoTRUE FAMILY SERVICES LLC
RICHMOND, VA 23224
RICHMOND, VA 23224
33aNPI1790131415assigned 05/11/2016
33bProvider typeMental Health Counselor
28Total paid$20.67M
24GClaims41,185
24DCodes billed8
24AFirst – last monthJan 2018 – Dec 2024
Compared with peers
Next to other Mental Health Counselor providers in Virginia
Rank by total paid#6 of 310
Median peer was paid$165K
This provider vs. median125×
Peers share this provider's primary NPPES type and state. Size alone says nothing about billing quality: a big agency or a hospital system is expected to sit far above the median.
Box 24A · Dates of service
Paid by month
Paid that monthNov–Dec 2024: claims still arriving when the file was cut, so these months run low for every provider
By year, as a table
| Year | Claims | Paid | |
|---|---|---|---|
| 2018 | 1,086 | $622K | |
| 2019 | 3,281 | $894K | |
| 2020 | 6,695 | $2.35M | |
| 2021 | 8,703 | $3.87M | |
| 2022 | 8,632 | $3.34M | |
| 2023 | 6,665 | $4.30M | |
| 2024incomplete | 6,123 | $5.29M |
Box 24 · Service lines
What it billed for
| Code | Service | Share | Claims | Bene. records | Paid |
|---|---|---|---|---|---|
| H2011 | Crisis intervention service, per 15 minutes | 28% | 4,417 | 1,514 | $5.86M |
| H2019 | Therapeutic behavioral services, billed per 15 minutesTherapeutic behavioral services, per 15 minutes | 22% | 6,718 | 1,226 | $4.64M |
| H0046 | Mental health services, not otherwise specified | 21% | 20,825 | 2,127 | $4.29M |
| S9482 | Family stabilization services, per 15 minutes | 19% | 8,041 | 1,111 | $4.00M |
| H2022 | Community-based wrap-around services, per diem | 6.9% | 608 | 119 | $1.43M |
| H2018 | Psychosocial rehabilitation services, per diem | 1.2% | 299 | 53 | $250K |
| S9485 | Crisis intervention mental health services, per diem | <1% | 235 | 211 | $203K |
| H0032 | Mental health service plan development by non-physician | <1% | 42 | 41 | $4K |
Claims and beneficiary counts add up across code × month rows, so one patient seen every month counts many times. Rows with fewer than 12 claims are suppressed by HHS, so small lines can be missing.
From NPPES
Who's on the registration
Authorized officialWILSON, JUAN (EXECUTIVE DIRECTOR)