Agency
Family First Community Services LLC
Family First Community Services LLC was paid $5.63M by Medicaid between Jan 2018 and Dec 2024, across 15 billing codes. Its largest line is 90837, psychotherapy session, about an hour — 48% of everything it billed.
33Billing provider infoFAMILY FIRST COMMUNITY SERVICES LLC
CHARLOTTE, NC 28211
CHARLOTTE, NC 28211
33aNPI1891091641assigned 01/26/2011
33bProvider typeCase Management Agency
28Total paid$5.63M
24GClaims50,642
24DCodes billed15
24AFirst – last monthJan 2018 – Dec 2024
Compared with peers
Next to other Case Management Agency providers in North Carolina
Rank by total paid#52 of 195
Median peer was paid$2.05M
This provider vs. median2.7×
Peers share this provider's primary NPPES type and state. Size alone says nothing about billing quality: a big agency or a hospital system is expected to sit far above the median.
Box 24A · Dates of service
Paid by month
Paid that monthNov–Dec 2024: claims still arriving when the file was cut, so these months run low for every provider
By year, as a table
| Year | Claims | Paid | |
|---|---|---|---|
| 2018 | 10,535 | $1.09M | |
| 2019 | 9,981 | $954K | |
| 2020 | 4,329 | $340K | |
| 2021 | 2,260 | $225K | |
| 2022 | 4,837 | $459K | |
| 2023 | 9,203 | $1.21M | |
| 2024incomplete | 9,497 | $1.36M |
Box 24 · Service lines
What it billed for
| Code | Service | Share | Claims | Bene. records | Paid |
|---|---|---|---|---|---|
| 90837 | Psychotherapy session, about an hourPsychotherapy, 53 minutes with patient | 48% | 33,107 | 12,234 | $2.69M |
| H2022 | Community-based wrap-around services, per diem | 37% | 7,723 | 715 | $2.09M |
| T2041 | Supports brokerage, self-directed, waiver; per 15 minutes | 7.5% | 2,802 | 2,788 | $420K |
| 99214 | Doctor's office visit, returning patient (more involved)Office or other outpatient visit for the evaluation and management of an established patient, moderate complexity | 3.0% | 2,053 | 1,450 | $169K |
| 90834 | Psychotherapy session, about 45 minutesPsychotherapy, 45 minutes with patient | 1.9% | 1,871 | 960 | $107K |
| 90832 | Psychotherapy session, about 30 minutesPsychotherapy, 30 minutes with patient | 1.4% | 1,861 | 910 | $80K |
| 90791 | Psychiatric diagnostic evaluationPsychiatric diagnostic evaluation | <1% | 521 | 484 | $49K |
| 98968 | <1% | 352 | 130 | $14K | |
| 90847 | Family psychotherapy with the patient present, 50 minutes | <1% | 129 | 82 | $9K |
| T1016 | Case management, each 15 minutes | <1% | 63 | 21 | $2K |
| 90846 | Family psychotherapy without the patient present, 50 minutes | <1% | 38 | 28 | $2K |
| 90853 | Group psychotherapy (other than of a multiple-family group) | <1% | 79 | 60 | $2K |
3 more codes
Claims and beneficiary counts add up across code × month rows, so one patient seen every month counts many times. Rows with fewer than 12 claims are suppressed by HHS, so small lines can be missing.
From NPPES
Who's on the registration
Authorized officialDOWDY, MICHIKO (BUSINESS OPERATION MANAGER/OWNER)